BISSELL® Steam Shot™ Handheld Steam Cleaners
BISSELL Homecare Inc., of Grand Rapids, Michigan
Product Images
Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary)
Model number is printed on label located on the bottom of the product
Why is it being recalled? (Hazard)
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Consumer Contact
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email [email protected], or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.
Product Description
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
Where was it sold?
Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.
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Quick Facts
Recall Number
24309
Impacted Units
About 3.2 million (In addition, about 355,000 were sold in Canada)
Incidents/Injuries
BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.