Product Images
Recalled Caframo 9421 Cabinet Heater
Top view showing location of Product Model & Serial number
Detailed view showing serial number and model number locations
Why is it being recalled? (Hazard)
The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.
Consumer Contact
Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at [email protected], or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.
Product Description
This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.
Where was it sold?
Graybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframobrands.com and Amazon.com from October 2023 through May 2024 for about $150.
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Quick Facts
Recall Number
24371
Impacted Units
About 2,140 (In addition, 200 units were sold in Canada)
Incidents/Injuries
None reported
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.