Droyd multi-purpose helmets
Yongkang Xinhao Industry and Trade Co. Ltd., of China
Product Images
Recalled Droyd helmet – top view
Recalled Droyd helmet – back view with logo
Recalled Droyd helmet – side view
Example of photo with straps cut off from recalled helmet, rendering helmet unusable
Example of photo with straps cut off and recalled helmet inside a trash can, rendering helmet unusable
Why is it being recalled? (Hazard)
The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
What should I do? (Remedy)
Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at [email protected]. Reyhee Group is contacting all purchasers directly.
Consumer Contact
Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.
Product Description
This recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").
Where was it sold?
Online at Droyd.com from October 2023 through July 2024 for about $40.
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Quick Facts
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.