Anker Power Banks
Anker Innovations Limited, of Hong Kong, China
Product Images
Recalled Anker Power Bank A1642
Recalled Anker Power Bank A1647
Recalled Anker Power Bank A1652
Why is it being recalled? (Hazard)
The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
What should I do? (Remedy)
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.
Consumer Contact
Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.
Product Description
This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.
Where was it sold?
Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.
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Quick Facts
Recall Number
25011
Impacted Units
About 2,100
Incidents/Injuries
The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.