Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers
deuter USA, of Longmont, Colorado
Product Images
Recalled Kid Comfort Carrier
Recalled Kid Comfort Pro Carrier
Recalled Kid Comfort Active Carrier
Recalled Kid Comfort Carrier with production labels
Why is it being recalled? (Hazard)
The hinges on the foldable rear kickstand support leg can crack or break, posing a fall hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled child carriers and contact Deuter to receive a free replacement child carrier. Consumers should fill out the recall form at https://www.deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product. Deuter is contacting all known purchasers directly.
Consumer Contact
deuter toll-free at 877-384-9252 from 9 a.m. to 5 p.m. MT Monday through Friday, email at [email protected], or online at https://www.deuter.com/us-en/service/kid-comfort-recall or https://www.deuter.com/us-en/contact and click on "Kid Comfort Recall" at the bottom of the page for more information.
Product Description
This recall involves Kid Comfort, Kid Comfort Pro, and Kid Comfort Active Child Carriers. The child carriers have a backpack style with a foldable frame with hinges. They were sold in maroon and green forest (model 3621221), blue midnight (model 3621321), and teal (model 3621121). "deuter" and the product name are printed on the back of the carrier. A production code is located on a tag inside the main storage pocket at the bottom of the carrier. Production codes ending in 0123, 1223 or 0423 are included in this recall. Product Name Model # Color Production Code Ends In Kid Comfort 3621221 Maroon 123 Kid Comfort 3621221 Forest 1223 Kid Comfort Pro 3621321 Midnight 123 Kid Comfort Active 3621121 Teal 423 Kid Comfort Active 3621121 Teal 1223
Where was it sold?
REI and Bass Pro and other stores in the United States, and online at deuter.com and Amazon.com and other websites from March 2023 through March 2025 for between $240 and $370.
Latest Recall Updates
Unknown Brand
Huaker Magnetic Balls and Rods Sets
February 19, 2026
Unknown Brand
JJGoo LED Balloon Lights
February 19, 2026
Joly's LLC, of Orlando, Florida
Joly's 80% Vinegar (32 oz, pack of two)
February 19, 2026
Meijer Distribution, Inc., of Grand Rapids, Michigan
Meijer one-piece footed 12-, 18-and 24-month children's sleepwear
February 19, 2026
Unknown Brand
Prismatic 3D Prints Book Nooks with Lights
February 19, 2026
Unknown Brand
SAMIT Youth Multi-Purpose Helmets
February 19, 2026
Quick Facts
Recall Number
25256
Impacted Units
About 5,080
Incidents/Injuries
The firm has received 13 reports of hinges cracking and breaking. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.