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Recalled HTP-brand ELU Elite Ultra boiler
Why is it being recalled? (Hazard)
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
What should I do? (Remedy)
Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Consumer Contact
HTP toll-free at 800-323-9651 from 7 a.m. to 8 p.m. ET Monday through Friday, email at [email protected], or online at https://htproducts.com/safety-notice.html or at www.htproducts.com and click on "Urgent Recall" at the top of the page for more information.
Product Description
This recall involves HTP-brand ELU Elite Ultra residential wall-mounted gas boilers with model numbers ELU-150WBN and ELU-199WBN. The boilers are black in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler. Model Name/ Number Serial Number(s) or Range ELU Elite Ultra / ELU-150WBN 3260035C8 (242770000111-242850000104) ELU Elite Ultra / ELU-199WBN 3260036C8 (243240000051-250150000084)
Where was it sold?
Independent heating and plumbing contractors and wholesale distributors nationwide from October 2024 through February 2025 for between $3,400 and $4,100.
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Quick Facts
Recall Number
25325
Impacted Units
About 96 (In addition, 9 were sold in Canada)
Incidents/Injuries
None reported
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.