Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
Werner Co., of Itasca, Illinois
Product Images
Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope
Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder label
Why is it being recalled? (Hazard)
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Consumer Contact
Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at [email protected], or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
Product Description
This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
Where was it sold?
Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
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Quick Facts
Recall Number
25431
Impacted Units
About 122,250
Incidents/Injuries
The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.