Window opening control devices sold as kits or installed on 100 Series casement windows
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Product Images
Recalled window opening control device installed on 100 Series casement windows
Label with product ID number on 100 Series casement windows
Location of the label - upper right corner (circle 1) and "AW" and "Andersen" - lower right corner of the window
Recalled window opening control device kit (packaging
Why is it being recalled? (Hazard)
The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
What should I do? (Remedy)
Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.
Consumer Contact
Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at [email protected] or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.
Product Description
This recall involves window opening control devices sold individually as kits or as factory-installed accessories and applied to 100 Series casement windows that were manufactured prior to November 19, 2025. Consumers can contact Andersen Windows and share the Product ID number on the label on the upper right corner of the window to determine if the unit is included in the recall.
Where was it sold?
Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window).
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Quick Facts
Recall Number
26306
Impacted Units
About 91,000 (In addition, about 180 were sold in Canada)
Incidents/Injuries
The firm has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.