Osprey 700 Max and S1 robotic pool vacuums
Wybotics, Co. Ltd. of Tianjin, Chin
Product Images
Recalled Wybot S1 (Top)
Recalled Wybot S1 (Side)
Recalled Wybot S1 (Front with Top Cover Open)
Recalled Wybot S1 (Front with top cover open—after the filter box has been taken out (to show consumers the location of the serial number label))
Recalled Wybot S1 (Serial Number)
Recalled Wybot Osprey 700 Max (Back)
Recalled Wybot Osprey 700 Max (Top)
Recalled Wybot Osprey 700 Max (Side)
Recalled Wybot Osprey 700 Max (Front with Top Cover Open)
Recalled Wybot Osprey 700 Max (Removed filter to expose serial number label)
Recalled Wybot Osprey 700 Max (Serial Number)
Why is it being recalled? (Hazard)
The lithium-ion battery in the recalled pool vacuums can overheat, posing burn and fire hazards to consumers.
What should I do? (Remedy)
Consumers should stop using the recalled robotic pool vacuums immediately and contact Wybotics to receive a free replacement WYBOT C2 robotic pool vacuum. Wybotics will provide a free return label for consumers to send the recalled product back to Wybotics. Within 15 days of receiving the recalled pool vacuums, Wybotics will ship the replacement product. Wybotics is contacting all known purchasers directly.
Consumer Contact
Wybotics toll-free at 888-991-5006 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at https://www.wybotpool.com/pages/recall-notice and click "Product Recalls" at the top of the page for more information.
Product Description
This recall involves Osprey 700 Max with model numbers WY3312MAX and WY100MAX and S1 model number WY200) robotic pool vacuums. Only products with serial numbers listed in the table below are subject to recall. Note: "XXXX" represents any four numeric digits. Product Details Osprey 700 Max S1 Model Number(s) WY3312MAX and WY100MAX WY200 Product Color(s) Grey and blue Grey and blue Brand Name Location The "Wybot" brand name is printed on the top/front of the pool vacuums The "Wybot" brand name is printed on the top/front of the pool vacuums Weight (approximate) 17 pounds 17 pounds Measurements (approximate) 14.6 x 14.1 x 9.4 inches 18 x 17 x 11.5 inches Serial Number Location Inside the top cover Inside the top cover Serial Number (a 10-digit number following the model name) Represented by "WY100M**" Represented by "WY200-" and "W200**" Serial Numbers Subject to Recall WY100M230117XXXX; WY100M230127XXXX; WY100M230130XXXX and WY100M230318XXXX WY200-230328XXXX and W200**230330XXXX
Where was it sold?
Online at Amazon.com, BestBuy.com and Wybotpool.com for between $500 and $700. The S1 was sold from April 2023 through September 2024 and the Osprey 700 Max was sold from April 2023 through November 2024.
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Quick Facts
Recall Number
26372
Impacted Units
About 5,000
Incidents/Injuries
The firm has received ten reports of the pool vacuums overheating or catching fire while charging and not charging, resulting in nine incidents of property damage. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.