SUNS SS6291 Solenoid Interlock Switches
SUNS International LLC, of Chelmsford, Massachusetts
Product Images
Recalled SUNS SS6291 Solenoid Interlock Switch
Why is it being recalled? (Hazard)
The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
What should I do? (Remedy)
Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.
Consumer Contact
SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at [email protected], or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) [email protected] 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators [email protected] 813-477-0358 The Home Elevator Co. [email protected] 866-632-0342 EDCO Elevator [email protected] 251-990-7464 Inclinator Company of America [email protected] 800-343-9007 https://inclinator.com/ American Access [email protected] 800-409-3349 https://aaccessis.com/ American Elevator Company LLC [email protected] 423-267-5438 Rise Above Elevator [email protected] 772-240-5777 https://riseaboveelevator.com/
Product Description
This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.
Where was it sold?
SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.
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Quick Facts
Recall Number
26531
Impacted Units
About 7,000
Incidents/Injuries
SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.