Product Images
Recalled woom 4 model
Recalled woom 5 model
Recalled woom 6 model
Why is it being recalled? (Hazard)
The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
What should I do? (Remedy)
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Consumer Contact
Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at [email protected] or online at us.woombikes.com and click on Service for more information.
Product Description
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.
Where was it sold?
Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
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Quick Facts
Recall Number
20728
Impacted Units
About 5,500
Incidents/Injuries
The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.