Power adapters sold with Epson scanners
Epson America Inc., of Long Beach, Calif.
Product Images
The recalled adapter bears the internal part code "EADP-16CB B"
The recalled adapter bears the internal part code "EADP-16CB B"
Why is it being recalled? (Hazard)
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
What should I do? (Remedy)
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Consumer Contact
Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
Product Description
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
Where was it sold?
Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
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Quick Facts
Recall Number
20116
Impacted Units
About 314,000 (In addition, 25,000 in Canada)
Incidents/Injuries
Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.