Product Images
Recalled HON office chair
Why is it being recalled? (Hazard)
The chair's back can break, posing fall and injury hazards to the user.
What should I do? (Remedy)
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
Consumer Contact
The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at [email protected] or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at [email protected], or online at www.maxonfurniture.com and click on recall notice for more information.
Product Description
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
Where was it sold?
HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.
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Quick Facts
Recall Number
20137
Impacted Units
About 13,400
Incidents/Injuries
HON has received reports of 11 chair backs breaking including two reports of minor injuries.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.