Product Images
Recalled Rainbow SRX Vacuum
Model number label location for recalled Rainbow SRX Vacuum
Serial number location on the Rainbow SRX vacuum
Why is it being recalled? (Hazard)
The circuit board on the vacuum can spark, posing fire and burn hazards.
What should I do? (Remedy)
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
Consumer Contact
Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.
Product Description
This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.
Where was it sold?
Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.
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Quick Facts
Recall Number
20138
Impacted Units
About 38,000 (In addition, about 4,800 sold in Canada)
Incidents/Injuries
There have been two reports of the SRX vacuum catching fire. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.