LG Chem "RESU 10H" Lithium-Ion Residential Energy Storage System
LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.)
Product Images
Recalled RESU 10H (Type-R) home battery
The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.
Why is it being recalled? (Hazard)
The home batteries can overheat, posing a risk of fire and emission of harmful smoke.
What should I do? (Remedy)
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.
Consumer Contact
LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.
Product Description
This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.
Where was it sold?
Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply, from January 2017 through March 2019 for about $8,000.
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Quick Facts
Recall Number
21055
Impacted Units
About 1,815
Incidents/Injuries
The firm has received five reports of fires resulting in minor property damage. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.