SMART Connect Mini Devices
Anticimex Inc., of Berkeley Heights, N.J.
Product Images
Recalled Anticimex SMART Connect Mini Device
Location of Model number on recalled Anticimex SMART Connect Mini Device
Why is it being recalled? (Hazard)
The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.
What should I do? (Remedy)
Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.
Consumer Contact
Anticimex toll-free at 888-522-5770 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.anticimex.com/en-us/digital-pest-control/ or www.anticimex.com and click on “Press Release” for more information.
Product Description
This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.
Where was it sold?
The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.
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Quick Facts
Recall Number
21716
Impacted Units
About 2,750
Incidents/Injuries
The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.