HIGH RISKRecall Data: February 24, 2021

Potter Electric Addressable Pull Stations Single/Dual Action

Potter Electric Signal Company, LLC, of St. Louis, Mo.

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Product Images

Recalled Single Action Pull Station - Front

Recalled Single Action Pull Station - Front

Recalled Dual Action Pull Station - Front

Recalled Dual Action Pull Station - Front

Why is it being recalled? (Hazard)

The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire.

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What should I do? (Remedy)

Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.

Consumer Contact

Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.

Product Description

This recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device.

Where was it sold?

Authorized Potter dealers and distributors nationwide from December 2020 through January 2021 for between approximately $100 and $135.

Latest Recall Updates

Quick Facts

Recall Number

21085

Impacted Units

About 735

Incidents/Injuries

No incidents or injuries have been reported.

Did you buy this?

Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.

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