StaRite and Mastertemp pool heaters
Pentair Water Pool and Spa Inc., of Sanford, N.C.
Product Images
Recalled Mastertemp pool heater
Recalled StaRite pool heater
Serial number sticker
Why is it being recalled? (Hazard)
A connection in the heater can leak the combustible air-gas mixture, posing a fire hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled heaters and contact Pentair Water Pool and Spa for a free repair.
Consumer Contact
Pentair Water Pool and Spa at 800-831-7133 from 8 a.m. to 7:30 p.m. ET Monday through Friday, or online at www.pentair.com and click on Products, then Pool and Spa Equipment, then Pool Heaters, then Additional Resources for more information
Product Description
This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. The manufacturing date, along with model number, can be found on the serial number sticker on the heater. Recalled Pool Heater Model Numbers HTR 250 MASTERTEMP LP HTR 250 MASTERTEMP NA HTR 300 MASTERTEMP NA HTR 400 MASTERTEMP HD HTR 400 MASTERTEMP LP HTR 400 MASTERTEMP NA HTR 400NG MASTERTMP HD ASME HTR MT 250LP SPECIAL PACKING EC HTR MT 250NA SPECIAL PACKING EC HTR MT 400LP SPECIAL PACKING EC POOL HTR 333K LP POOL HTR 333K NAT GAS POOL HTR 400K LP POOL HTR 400K NAT GAS POOL HTR HD 200K NA POOL HTR HD 333K NA
Where was it sold?
Pool equipment distributors nationwide between December 2020 and January 2021 for between $2,200 to $3,100, depending on the model.
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Quick Facts
Recall Number
21119
Impacted Units
About 4,700 (In addition, about 21 were sold in Canada)
Incidents/Injuries
No incidents or injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.