Arroyo and Hideaway Wood Burning Fire Pits
Real Flame Co. Inc., of Racine, Wis.
Product Images
Recalled Arroyo Wood Burning Fire Pit
Recalled Hideaway Wood Burning Fire Pit
Why is it being recalled? (Hazard)
Wood stored under the unit can ignite, posing a fire hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.
Consumer Contact
Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.
Product Description
This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.
Where was it sold?
Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
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Quick Facts
Recall Number
21763
Impacted Units
About 700 (In addition, about 81 in Canada)
Incidents/Injuries
Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.