StepUp Sidekick Learning Towers
The Step2 Company LLC, of Streetsboro, Ohio
Product Images
Recalled Step2 StepUp Sidekick Learning Tower
Recalled Step2 StepUp Sidekick Learning Tower
Manufacture code 10-2020 can be found on the removable seat/step
Manufacture code 3-2021 can be found on the removable seat/step
Manufacture code 5-2021 can be found on the removable seat/step
Why is it being recalled? (Hazard)
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
What should I do? (Remedy)
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Consumer Contact
Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.
Product Description
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
Where was it sold?
Online at Step2.com and at Amazon.com during May 2021 for about $100.
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Quick Facts
Recall Number
21778
Impacted Units
About 1,570 (in addition, about 34 were sold in Canada)
Incidents/Injuries
Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.