Product Images
Recalled ElliptiGO Arc bicycle (side and front views)
Why is it being recalled? (Hazard)
The bicycle frame can break while riding, posing fall and injury hazards to the user.
What should I do? (Remedy)
Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
Consumer Contact
ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at [email protected] or online at www.elliptigo.com and click on the "Arc Recall" button for more information.
Product Description
This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components.
Where was it sold?
Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500.
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Quick Facts
Recall Number
22003
Impacted Units
About 3,800 (In addition, about 31 were sold in Canada)
Incidents/Injuries
ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.