Schwinn Tone Electric Scooters (e-scooters)
Mast Work Handicraft Co. Ltd., of China
Product Images
Recalled Schwinn Tone 3 Electric Scooter in black
Recalled Schwinn Tone 3 Electric Scooter in white
Recalled Schwinn Tone 2 Electric Scooter in black
Recalled Schwinn Tone 2 Electric Scooter white
Recalled Schwinn Tone 1 Electric Scooter in black
Recalled Schwinn Tone 1 Electric Scooter in white
Why is it being recalled? (Hazard)
The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.
What should I do? (Remedy)
Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.
Consumer Contact
Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page.
Product Description
This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.
Where was it sold?
Bicycle shops nationwide and online at schwinnbikes.com and amazon.com, from May 2020 through February 2021 for between $350 to $550.
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Quick Facts
Recall Number
22030
Impacted Units
About 11,340
Incidents/Injuries
Pacific Cycle has received nine reports of loosened or cracked handlebars which include one report of an injury where bruising and abrasions occurred, when a consumer fell from the e-scooter while riding after the handlebar broke.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.