Product Images
Recalled BrushX Styler, Dryer & Volumizer, also called the BrushX One, hot air brush in pink/blacks
Rear view showing "not waterproof" symbol to the left of the CE
Recalled BrushX Gen.2 hot air brush in black
Rear view showing "not waterproof" symbol to the left of the CE
Why is it being recalled? (Hazard)
The recalled hot air brushes do not have an immersion protection device, posing an electrocution or shock hazard to the user if it falls into water when plugged in.
What should I do? (Remedy)
Consumers should immediately stop using the recalled hot air brushes, destroy them by unplugging the unit and then cutting the cord, and email a photo of the destroyed product to BrushX at [email protected] to receive a free, upgraded replacement product. BrushX is contacting all purchasers directly.
Consumer Contact
BrushX toll-free at 855-216-3565 any time and leave a voice mail and the firm will respond, or online at www.mybrushx.com/pages/important-safety-information, or www.mybrushx.com and click on "IMPORTANT SAFETY INFORMATION" at the top of the page for more information.
Product Description
This recall involves the BrushX Styler, Dryer & Volumizer, also called the BrushX One; and the BrushX Gen.2 hot air brushes. The brushes were sold in black and black/pink color combinations. Recalled brushes have a "not waterproof" symbol to the left of the CE mark on the rear of the brush.
Where was it sold?
Online at mybrushx.com from April 2020 through August 2021 for between $44 and $55.
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Quick Facts
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.