Fitbit Ionic smartwatches
Fitbit LLC (f/k/a Fitbit, Inc.), of San Francisco, Calif.
Product Images
Fitbit Ionic in Charcoal/Smoke Gray, front view
Fitbit Ionic in Charcoal/Smoke Gray, side view
Why is it being recalled? (Hazard)
The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.
Consumer Contact
Fitbit toll-free at 888-925-1764, available 24 hours a day, 7 days a week or online at help.fitbit.com/ionic or www.fitbit.com and click on "Product Help" at the bottom of the page for more information or fitbitionic.expertinquiry.com.
Product Description
This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. The smartwatch tracks activity, heart rate, and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch. Model Color Ionic FB503CPBU Slate Blue/Burnt Orange Ionic FB503GYBK Charcoal/Smoke Gray Ionic FB503WTGY Blue Gray/Silver Gray Ionic FB503WTNV Adidas edition, Ink Blue & Ice Gray/Silver Gray
Where was it sold?
Best Buy, Kohl's, Target and other stores nationwide and online at Amazon.com and Fitbit.com from September 2017 through December 2021 for between $200 to $330. Fitbit stopped production of Ionic in 2020.
Latest Recall Updates
Unknown Brand
Huaker Magnetic Balls and Rods Sets
February 19, 2026
Unknown Brand
JJGoo LED Balloon Lights
February 19, 2026
Joly's LLC, of Orlando, Florida
Joly's 80% Vinegar (32 oz, pack of two)
February 19, 2026
Meijer Distribution, Inc., of Grand Rapids, Michigan
Meijer one-piece footed 12-, 18-and 24-month children's sleepwear
February 19, 2026
Unknown Brand
Prismatic 3D Prints Book Nooks with Lights
February 19, 2026
Unknown Brand
SAMIT Youth Multi-Purpose Helmets
February 19, 2026
Quick Facts
Recall Number
22089
Impacted Units
About 1 million in the U.S. (In addition, about 693,000 were sold internationally)
Incidents/Injuries
Fitbit has received at least 115 reports in the United States (and 59 reports internationally) of the battery in the watch overheating with 78 reports of burn injuries in the United States including two reports of third-degree burns and four reports of second-degree burns (and 40 reports of burn injuries internationally).
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.