SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries
SOUNDBOKS Inc., of Santa Monica, California
Product Images
Recalled SOUNDBOKS (Gen. 3) speaker
Side view of the recalled SOUNDBOKS (Gen. 3) speaker
BATTERYBOKS 3 lithium-ion battery sold with the recalled Bluetooth Performance SOUNDBOKS (Gen. 3) speaker
Serial number location printed on the slot-in compartment on the side of the speaker
Close-up of serial number location printed on the slot-in compartment on the side of the speaker
Why is it being recalled? (Hazard)
The lithium-ion battery can overheat, posing a fire hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.
Consumer Contact
SOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on "Recalls" located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.
Product Description
This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.
Where was it sold?
Online at SOUNDBOKS.com, Amazon.com, and DJ Tech Tools.com from November 2021 through February 2022 for about $1,000.
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Quick Facts
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.