GE-brand Free-Standing French Door Refrigerators in Fingerprint Resistant Stainless Steel
GE Appliances, a Haier company, of Louisville, Kentucky
Product Images
Recalled GE refrigerator
Recalled GE refrigerator
Why is it being recalled? (Hazard)
The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
What should I do? (Remedy)
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.
Consumer Contact
GE Appliances toll-free at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ or www.geappliances.com and click on "Recall Information" at the bottom of the page for more information.
Product Description
This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide. The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.
Where was it sold?
The Home Depot, Lowe's, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model.
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Quick Facts
Recall Number
22117
Impacted Units
About 155,000 (In addition, about 2,300 were sold in Canada)
Incidents/Injuries
The firm has received 71 reports of the freezer drawer handle detaching, resulting in 37 reported injuries, including three serious fall injuries.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.