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Recalled Norwex Ceramic Knife
Why is it being recalled? (Hazard)
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Consumer Contact
Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at [email protected] or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
Product Description
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
Where was it sold?
Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.
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Quick Facts
Recall Number
22122
Impacted Units
About 40,000 (In addition, 2,500 in Canada)
Incidents/Injuries
The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.