Product Images
Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.
Why is it being recalled? (Hazard)
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
What should I do? (Remedy)
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Consumer Contact
Cambridge Elevating toll-free at 866-207-6551 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at https://homeelevator-recall.com/cambridge-elevating/ or www.cambridgeelevating.com and click on "Elevator Recalls" at the bottom of the page for more information.
Product Description
This recall involves Cambridge Elevating residential elevator models Elmira and Heritage. The Cambridge Elevating brand name is located on the controller. The elevators are used in consumers' homes.
Where was it sold?
Cambridge Elevating and authorized residential elevator dealers nationwide from 1991 through August 2022 for between $12,000 and $60,000 including installation.
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Quick Facts
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.