BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519
BISSELL Homecare Inc., of Grand Rapids, Michigan
Product Images
Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)
Location of model number
Why is it being recalled? (Hazard)
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Consumer Contact
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.
Product Description
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Where was it sold?
Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.
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Quick Facts
Recall Number
23091
Impacted Units
About 61,000 (In addition, about 4,300 were sold in Canada)
Incidents/Injuries
BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.