Product Images
Recalled LumaRail Bed Assist Rail with Legs (Model No. PHB4000)
Recalled LumaRail Free Standing Bed Assist Rail (Model No. PHB6000)
Recalled LumaRail DoubleSafe Bed Assist Rail (Model No. PHB7000D)
Light mount located below the grip handle on the recalled bed rails
Why is it being recalled? (Hazard)
When the recalled bed rails are attached to an adult's bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.
What should I do? (Remedy)
Consumers should immediately stop using the recalled bed rails and contact Platinum Health for a free repair kit. Consumers who use model PHB7000D on twin beds will receive a free replacement bedrail redesigned to properly fit twin beds.
Consumer Contact
Contact Platinum Health toll-free at 833-408-0509 from 8 a.m. to 7 p.m. ET, Monday through Friday, by email at [email protected], or online at www.recallrtr.com/bedrails or www.platinumhealthllc.com and click on "Recalls" at the top of the page for more information.
Product Description
This recall involves the Bed Assist Rail with Legs (model PHB4000), Free Standing Bed Assist Rail (model PHB6000) and the DoubleSafe Bed Assist Rail (model PHB7000D). The bed rails are made of white metal tubing with a gray or black foam rubber grip handle and may have a black fabric pouch. The name "Platinum Health" is printed on a label located on the leg of the bed rail or on the grip handle. The bed rails also have a light mount below the grip handle.
Where was it sold?
The Platinum Health website, PlatinumHealthLLC.com, through major online retailers including Amazon, Walmart.com, eBay, and Overstock, and online medical supply stores nationwide including RehabMart and Fabrication Enterprises. The bed rails were sold from July 2015 through December 2022 for between $65 and $100.
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Quick Facts
Recall Number
23136
Impacted Units
About 53,000
Incidents/Injuries
Platinum has received one report of a death involving the Bed Assist Rail with Legs (model PHB4000). In October 2021, an 81-year-old man at a nursing home in Pennsylvania died from positional asphyxia after becoming entrapped between his mattress and the bed rail.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.