DR®Power PRO XL501 Chipper Shredders
Generac, of Waukesha, Wisconsin
Product Images
Recalled DR Power Chipper Shredder
Why is it being recalled? (Hazard)
The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.
Consumer Contact
DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at www.drpower.com and click on Product Recalls link at the bottom of the page for more information.
Product Description
This recall involves DR Power Chipper Shredder with model numbers CS35050BEN and CS35050BENR. The model number is on the side of the unit. The Chipper Shredders are used for yard and garden clean up. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor.
Where was it sold?
Authorized DR Power equipment dealers nationwide and online at www.drpower.com from September 2019 through September 2022 for about $3,800.
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Quick Facts
Recall Number
23732
Impacted Units
About 2,100 (In addition, about 27 were sold in Canada and about 3 were sold in Mexico)
Incidents/Injuries
The firm has received six reports of the chipper shredders ejecting pieces of metal. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.