Cannondale Tesoro Neo X Speed Electric Bicycles
Cycling Sports Group Inc., of Wilton, Connecticut
Product Images
Recalled Cannondale Tesoro Neo X Speed Electric Bicycles
Why is it being recalled? (Hazard)
The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.
What should I do? (Remedy)
Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.
Consumer Contact
Cannondale at 800-245-3872 from 9 a.m. to 6 p.m. ET Monday through Friday, email at [email protected] or online at www.cannondale.com/en/safety-and-recalls or www.cannondale.com and click on "Recalls & Notices" at the bottom of the page for more information.
Product Description
This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.
Where was it sold?
Authorized Cannondale dealers nationwide during September 2022 for about $5,500.
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Quick Facts
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.