Havertys Concord Dual Power Recliner Chairs
Artistic Leathers S de RL de CV, of Mexico (Chairs)
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Recalled Havertys Concord Dual Power Recliner
Recalled Havertys Concord Dual Power Recliner
Why is it being recalled? (Hazard)
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
What should I do? (Remedy)
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
Consumer Contact
Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.
Product Description
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
Where was it sold?
Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.
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Quick Facts
Recall Number
23769
Impacted Units
About 930
Incidents/Injuries
The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.