Ubio Labs power banks
Ubio Labs, Inc., of Mercer Island, Washington (ceased operations)
Product Images
Recalled power banks in dual pack
Recalled power banks in single pack
Back of recalled power banks showing model number PWB1071
Why is it being recalled? (Hazard)
The recalled power banks can overheat and ignite, posing a fire hazard.
What should I do? (Remedy)
Consumers should immediately stop using the recalled power banks and contact Costco for a full refund. Ubio Labs is no longer in operation. Costco has contacted all known purchasers directly.
Consumer Contact
Costco at 800-774-2678 from 8 a.m. to 5 p.m. PT Monday through Friday and 8 a.m. to 7 p.m. PT Saturday through Sunday, by live chat at https://customerservice.costco.com/ from 5 a.m. to 8 p.m. PT Monday through Friday and 6 a.m. to 6 p.m. PT Saturday through Sunday, or online at https://www.costco.com/recalls.html or www.costco.com and click on Recalls & Product Notices at the bottom of the page for more information.
Product Description
This recall involves Ubio Labs power banks, sold in either a pack of one or a pack of two. The recalled power banks are black and have the model number PWB1071 printed on the back. The Costco item number is printed on the package. The item number for the single pack is 1314518, and the item number for the two-pack is 1265470.
Where was it sold?
Costco stores nationwide and online at www.costco.com from March 2019 through December 2020 for the 1-pack for about $32 and from September 2018 through December 2020 for the 2-pack for about $40.
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Quick Facts
Recall Number
23783
Impacted Units
About 350,000
Incidents/Injuries
Costco has received three reports of fire, including one report of fire on a commercial flight resulting in four reports of smoke inhalation and one report of a minor burn injury to passengers.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.