Glass Doorknobs
Prime-Line Products LLC, of Redlands, California
Product Images
Recalled Glass Doorknobs Spindle Set
Recalled Glass Doorknobs Passage Door Latch Set
Recalled Glass Doorknobs Mortise Lock Set
Why is it being recalled? (Hazard)
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
What should I do? (Remedy)
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Consumer Contact
Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at [email protected], online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.
Product Description
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
Where was it sold?
Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.
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Quick Facts
Recall Number
23271
Impacted Units
About 167,000 (In addition, about 10,265 were sold in Canada)
Incidents/Injuries
The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.