Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles
Polaris Industries Inc., of Medina, Minnesota
Product Images
Recalled Polaris Model Year 2023 PATRIOT 9R MATRYX RMK KHAOS
Recalled Polaris Model Year 2023 Patriot 9R MATRYX PRO RMK
Recalled Polaris Snowmobile VIN/Model Number Location
Why is it being recalled? (Hazard)
The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
What should I do? (Remedy)
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.
Consumer Contact
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris' owner connections team at [email protected] or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Product Description
This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.
Where was it sold?
Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900.
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Quick Facts
Recall Number
24720
Impacted Units
About 2,200 (In addition, about 1,000 were sold in Canada)
Incidents/Injuries
The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.