Hover-1 Helix hoverboards (Camouflage and Galaxy colors only)
DGL Group Ltd., of Edison, New Jersey
Product Images
Recalled Hover-1 Helix hoverboard in Camouflage
Recalled Hover-1 Helix hoverboard in Galaxy
Hover-1 Helix label on the bottom of the hoverboard
Hover-1 Helix serial number label on the bottom of the hoverboard
Why is it being recalled? (Hazard)
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
What should I do? (Remedy)
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Consumer Contact
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Product Description
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
Where was it sold?
Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
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Quick Facts
Recall Number
24065
Impacted Units
About 25,000
Incidents/Injuries
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.