Slide & Seek Ball Runs with Wooden Knobs
Lovevery Inc., of Boise, Idaho
Product Images
Recalled Slide & Seek Ball Run
Recalled Slide & Seek Ball Run with The Babbler Play Kit packaging
Why is it being recalled? (Hazard)
The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children.
What should I do? (Remedy)
Consumers with a recalled ball run should immediately take it away from children, stop using it, and contact Lovevery for a free replacement. Consumers will receive a free replacement after registering on the firm's website, removing and marking the affected door with a specific case number (which will be emailed to known purchasers), uploading a photo of their marked door to www.recallrtr.com/ballrun, and affirming to Lovevery that the door will be disposed of in the trash. Lovevery is contacting all known purchasers directly.
Consumer Contact
Lovevery online at www.recallrtr.com/ballrun or www.lovevery.com/pages/product-recalls, call toll-free at 888-520-0167 from 7 a.m. to 6 p.m. CT Monday through Friday, email at [email protected], and at lovevery.com and click on "Product Recalls" at the bottom of the page for more information.
Product Description
This recall involves certain units of the 2023 Slide & Seek Ball Runs, which are wooden toys with a plastic ball ramp that is included in Lovevery's Babbler Play Kits for children aged 13 to 15 months. The recalled units of the Ball Run have a wooden knob on the door, do not have a Lovevery logo engraved on the bottom, and do not have a green sticker on the inside wall of the door with the wooden knob.
Where was it sold?
Online at Lovevery.com as part of the Babbler Play Kit from June 2023 through November 2023 for about $120 for the kit.
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Quick Facts
Recall Number
24098
Impacted Units
About 47,000 (In addition, about 4,500 were sold in Canada)
Incidents/Injuries
Lovevery has received 33 reports of the wooden knob detaching during shipping and six reports of the wooden knob detaching after shipment. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.