Product Images
Recalled Box One Oversized 31.8 Delta Stem
Why is it being recalled? (Hazard)
The stems' faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.
What should I do? (Remedy)
Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.
Consumer Contact
Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday; email at [email protected]; or online at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim or at https://boxcomponents.com/pages/recall-bulletin or https://boxcomponents.com and click on "Recalls and Bulletins" at the bottom of the page for more information.
Product Description
This recall involves BMX Race Box One Oversized 31.8 Delta bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems have dual-tone gray stripes, laser-etched at an approximate 45-degree angle on the stem body's sides. "Boxone" and the Box icon are also laser-etched on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
Where was it sold?
BMX Race dealers nationwide and online at https://boxcomponents.com from January 2023 through October 2023 for about $100 for the bicycle stems sold separately.
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Quick Facts
Recall Number
24105
Impacted Units
About 160
Incidents/Injuries
The firm has received one report of a stem faceplate's cracking. No injuries have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.