Air Fryers and Air Fryer Ovens
Best Buy Purchasing LLC, of Richfield, Minnesota
Product Images
Recalled Insignia 3.4-qt. Digital Air Fryer model NS-AF34D2
Recalled Insignia 5-qt. Digital Air Fryer model NS-AF5DSS2
Recalled Insignia 5-qt. Digital Air Fryer model NS-AF5MSS2
Recalled Insignia 8-qt. Air Fryer Dual Basket model NS-AF8DBD2
Recalled Insignia 10-qt. Digital Air Fryer Oven model NS-AF10DBK2 (black)
Recalled Insignia 10-qt. Digital Air Fryer Oven model NS-AF10DSS2 (stainless steel)
Product rating label on the underside of the unit showing INSIGNIA brand and the model number
Why is it being recalled? (Hazard)
The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.
What should I do? (Remedy)
Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided. Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly.
Consumer Contact
Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.
Product Description
This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Where was it sold?
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers from November 2021 through November 2023 for between $32 and $180.
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Quick Facts
Recall Number
24159
Impacted Units
About 187,400 (In addition, about 99,900 were sold in Canada)
Incidents/Injuries
The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.