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Recalled ZLINE double-door wall oven
Recalled ZLINE single-door wall oven
Label information of recalled ZLINE oven
Why is it being recalled? (Hazard)
The oven door hinge can dislodge, releasing the spring, which can damage or break through the door trim, posing an impact injury hazard to consumers.
What should I do? (Remedy)
Consumers should immediately stop using the recalled ovens until the oven door is repaired. Contact ZLINE to obtain a free replacement door and instructions on replacing it. Consumers can register online at https://zlinekitchen.com/recalls-walloven to begin the repair process. Consumers who require physical assistance may request a service visit. ZLINE is contacting all purchasers directly.
Consumer Contact
ZLINE toll-free at 833-256-3603 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at [email protected], or online at https://zlinekitchen.com/recalls-walloven or at https://zlinekitchen.com and click on "Recalls" on the bottom of the page and then "Product Recalls" for more information.
Product Description
This recall involves single-door and double-door ZLINE built-in electric wall ovens with model numbers AWS-30, AWD-30, AWS-30-BS, AWD-30-BS, AWSS-30, and AWDS-30. The recalled ovens were sold in stainless steel and black stainless with a digital control at the top of the unit. The recalled product is approximately 30 inches wide by 24.5 inches deep by 51 inches high for the double wall oven, and 29 inches high for the single wall oven. The ZLINE logo is printed on the bottom face of the door. The serial number and the manufacturing date in YYYYMMDD format are printed on a white label located inside the right side of the oven. The serial numbers range between 207986920110001 and WOAR2112048400, and the manufacturing dates between November 2020 and December 2021 are shown as 20201101 through 20211231.
Where was it sold?
Best Buy, Lowe's, The Home Depot and The Range Hood Store nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com and www.wayfair.com from December 2020 through September 2022 for between $1,900 and $3,950.
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Quick Facts
Recall Number
24226
Impacted Units
About 5,000
Incidents/Injuries
The firm has received 95 reports of incidents of the door spring releasing or breaking through the top of the oven door. One minor injury has been reported.
Did you buy this?
Stop using the product immediately. Check the "Remedy" section for refund or repair instructions.